Request for cancellation must be made in writing. A request for a cancellation fee waiver must be submitted in writing. If approved, a cancellation fee waiver will be granted by Morrisons Roadside Managements' discretion. A $75 processing fee will be applied to all other unfulfilled contracts. Please forward your cancellation letter via email to Email: . No refunds or credits will be granted, under most circumstances.
Your current location is only determined if you permit our services to do so. If you allow your location to be obtained using an app, or with a browser, we will use this information to return your estimated location. We use this information solely to distinguish your current location and not to identify you. Morrisons Roadside does not automatically track your location.
WHAT TO DO IF YOU HAVE PRIVACY OR SECURITY CONCERNS
If you have a concern about privacy or security at Morrisons Roadside, we want to hear about it by email.
email us at
Terms and Conditions of Website Use
The material provided on the morrisonsroadsideassistance.com website, including the information and any images incorporated in the site, is for your personal private non-commercial use only. You may not modify, republish, post or transmit anything you obtain from this website, including anything you download from the site, unless you first obtain our consent. You agree not to engage in systematic retrieval of data or other content from morrisonsroadsideassistance.com. We request that you not create any kind of hyperlink from any other site to ours unless you first obtain our permission.
Due to possible linguistic differences, advertising statements in Spanish may not necessarily reflect the content of the policy written in English. In the event of a dispute concerning policy terms, the policy written in English will apply.
It is very important that you read the next two sections carefully.
LIMITATION OF LIABILITY
MORRISONS ROADSIDE ASSISTANCE WILL NOT BE RESPONSIBLE FOR ANY DAMAGES OR INJURIES THAT ACCOMPANY OR RESULT FROM YOUR USE OF ITS SITES. THESE INCLUDE (BUT ARE NOT LIMITED TO) DAMAGES OR INJURY CAUSED BY ANY: (1) USE OF (OR INABILITY TO USE) THE SITES; (2) USE OF (OR INABILITY TO USE) ANY SITE TO WHICH YOU HYPERLINK FROM ITS WEBSITES; (3) FAILURE OF PERFORMANCE; (4) ERROR; (5) OMISSION; (6) INTERRUPTION; (7) DEFECT; (8) DELAY IN OPERATION OR TRANSMISSION; (9) COMPUTER VIRUS; OR (10) LINE FAILURE. WE ARE NOT LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, WHICH ARE DAMAGES INTENDED TO COMPENSATE SOMEONE DIRECTLY FOR A LOSS OR INJURY, DAMAGES REASONABLY EXPECTED TO RESULT FROM A LOSS OR INJURY, OR OTHER MISCELLANEOUS DAMAGES AND EXPENSES RESULTING DIRECTLY FROM A LOSS OR INJURY. FURTHERMORE, EXCEPT AS PROVIDED BELOW, WE ARE NOT LIABLE EVEN IF WE HAVE BEEN NEGLIGENT OR IF OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES—OR BOTH.
HOWEVER, IN CERTAIN STATES WHERE THE LAW MAY NOT ALLOW US TO LIMIT OR EXCLUDE LIABILITY FOR THESE INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY AND YOU MAY HAVE THE RIGHT TO RECOVER THESE TYPES OF DAMAGES. IN ANY EVENT, OUR LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURIES AND CLAIMS OF ANY KIND, WHETHER THE DAMAGES ARE CLAIMED UNDER THE TERMS OF A CONTRACT, OR THEY ARE CLAIMED TO BE CAUSED BY NEGLIGENCE OR OTHER WRONGFUL CONDUCT OR ANY OTHER LEGAL THEORY, WILL NOT BE GREATER THAN THE AMOUNT YOU HAVE PAID TO ACCESS OUR SITES.
THE MATERIAL ON OUR SITES IS PROVIDED AS IS. THIS MEANS THAT MORRISONS ROADSIDE ASSISTANCE DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES ABOUT THE MATERIAL IN THE SITES. THIS INCLUDES, BUT IT IS NOT LIMITED TO, WARRANTIES THAT: (1) THE MATERIAL IS OF ANY PARTICULAR LEVEL OF QUALITY OR IS FIT FOR A PARTICULAR PURPOSE; (2) THAT THE FUNCTIONAL ELEMENTS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE; (3) THAT DEFECTS WILL BE CORRECTED; (4) THAT OUR SITES, OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS OR CONDITIONS; OR (4) THAT INFORMATION CONTAINED IN THE SITES IS ACCURATE AS OF ANY PARTICULAR DATE.
We sometimes provide access to other World Wide Websites from our sites or you may have reached our site from another site. However, we do not endorse or approve any products or information offered to you at sites you may reach from our sites or from which you may have reached our site. The Uniform Resource Locator (URL) address in your web browser will tell you if you are still in the MORRISONS ROADSIDE ASSISTANCE site or have moved elsewhere.
By providing material on our website MORRISONS ROADSIDE ASSISTANCE does not in any way promise that the materials will remain available to you or that you will qualify for the products we offer. MORRISONS ROADSIDE ASSISTANCE is entitled to terminate all or part of any of its Websites at any time, without notice to you.
When you select a password and sign-up in order to access MORRISONS ROADSIDE ASSISTANCE online policyholder services, you agree to the following conditions:
MORRISONS ROADSIDE ASSISTANCE is authorized to act on instructions received under your password without any requirement to question those instructions;
MORRISONS ROADSIDE ASSISTANCE is not liable for any unauthorized access to your personal information that is not directly due to the negligence of MORRISONS ROADSIDE ASSISTANCE;
Your password contains sensitive information and you will keep it confidential and secret;
You will notify MORRISONS ROADSIDE ASSISTANCE immediately if you believe anyone else has learned your password or if you believe an unauthorized access to MORRISONS ROADSIDE ASSISTANCE or your personal information has occurred or may occur;
MORRISONS ROADSIDE ASSISTANCE may deny access or block any transaction made under your password without prior notice if we believe your password is being used by someone other than you, or if any unauthorized access to your personal information has occurred or may occur, or for any other reason, but we are under no obligation to do so.
Violating the Terms and Conditions of Website Use may lead to a revocation of MORRISONS ROADSIDE ASSISTANCE website access privileges.
MORRISONS ROADSIDE ASSISTANCE Digital Assistant is intended for informational purposes only. Any information provided is not intended as insurance advice and should not be interpreted as such. Any insurance decision, including coverage amounts, limits, and deductibles, is solely and ultimately the responsibility of the insured, and MORRISONS ROADSIDE ASSISTANCE is not liable for any information that is inaccurate, missing, or misinterpreted. The material contained within the Digital Assistant is subject to change at any time, and MORRISONS ROADSIDE ASSISTANCE makes no guarantee about the quality or accuracy of said content.
Unless otherwise specified, the materials in our site are presented to provide information about the Government Employees Insurance Companies, (collectively "MORRISONS ROADSIDE ASSISTANCE"), our products and the business. MORRISONS ROADSIDE ASSISTANCE operates and controls its sites from the Company’s headquarters in New Haven, Ct, in the United States of America, and Connecticut law shall govern and control any action concerning the MORRISONS ROADSIDE ASSISTANCE sites. We do not in any way imply that the materials on the sites or the products we discuss are available or for use outside the United States or in jurisdictions in which we are not licensed to do business, or that we are soliciting business in any such jurisdiction. By completing an on-line request for a rate quote, you are confirming that you are not a resident in any such jurisdiction.
By using the MORRISONS ROADSIDE ASSISTANCE website, you agree to these Terms and Conditions of Website Use.
These Terms and Conditions of Website Use, and the agreement they create, shall be governed by and interpreted according to the laws of the State of Connecticut, without giving effect to Connecticut's conflict of laws principles.
If any provision of this agreement is unlawful, void or unenforceable, it shall not affect the validity and enforceability of any remaining provisions.
MORRISONS ROADSIDE ASSISTANCE may modify these Terms and Conditions of Website Use, and the agreement they create, at any time, simply by updating this posting or the information on its website and without notice to you. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
We are not responsible for having a replacement tire or key lock that fits your vehicle. We do not remove stripped lug nuts.We do have the right to refuse jobs and deny jobs due to conditions we deem unsafe. We service customers on flat surfaces, clear of all debris ONLY, and ask for all trunks to be clear, so the spare tire can be removed by our staff.We do not remove aftermarket rims unless the customer provides the parts and/or attachments needed to remove the customized wheel. ALL drivers will only be allowed to wait once they arrive on scene for 10 minutes. You must call back and reschedule another service call for more service.
Our drivers wait no longer than 5 minutes once they arrive on scene. No more than 3 attempts per service call. Your hood must be raised before we arrive except for rainy/snowy days. If it is snowing you are responsible for clearing off your hood and getting it open. Prices are subject to change.
Our drivers will wait 10 minutes once they arrive if the customer is not on scene. After ten (10) minutes the driver will then be allowed to leave due to a no show. You will then have to reschedule another service call.We are not responsible for lost or stolen items once we unlock your vehicle door per your request. You are responsible for clearing off your car on snow days. We will arrive and wait no longer than ten (10) minutes while you clean off your vehicle. We are not responsible if the lockout is unsuccessful due to faulty equipment on your vehicle ie.. locks , power locks, no locks. We only unlock your door, we do not find keys or provide non listed services once we unlock the vehicle door. We do not reimburse anyone for damages caused while unlocking your vehicle. You can instruct our driver to stop working at your discretion. Once the staff member is told to stop that staff member will follow up with a report, get an approval to close out the job and leave. We reserve the right to refuse jobs we deem unsafe for our staff. Prices are subject to change.
Two (2) Gallons max . Regular grade gas is used unless specifically requested by the customer. Rates are subject to change.Highway rates are separate.
1 year service agreement
Our service provides you with dedicated access to our companies professional experience. Speeds on the various plans will vary depending on many factors, including but not limited to distance from the customer. By signing this agreement you the customer agree to purchase one (1) full year service of the roadside assistance services with Morrisons Roadside Assistance. 2. Price: Morrisons Roadside Assistance Reserves the right to make changes in pricing and packages at anytime during this one-year service agreement. At the expiration of this one-year service agreement the service agreement will automatically convert to a month-to-month agreement unless terminated in writing by either party. In addition, you are responsible for applicable taxes, telecommunication surcharges or other governmental charges due on the Services. 3. Service Term: Monthly recurring charges are based on services provided on which services were ordered. From time to time we offer special pricing if you agree to maintain service for a specified term (the term commitment). Upon termination of the required term, the service agreement will automatically convert to a month-to-month agreement unless terminated in writing by either party. 4. Payment: Unless otherwise stated in the schedule, we will invoice you monthly. Invoices are due upon receipt and may be considered overdue 20 days from invoice generation. Suspension will apply for invoices overdue by 45 days, and will remain suspended until payment is received. Cancellation occurs after 60 days of non-payment Customers will be responsible for paying monthly subscription fees while services are suspended due to nonpayment. There will be a $20 Service charge on all returned checks.
We only provide air to customers whose request include the psi. We do not suggest or influence your request. Please have your specific vehicles information including what psi you would like your tire inflated to.
Our packages cover any customer that we have contracted with that is physically in the state of Connecticut at the time of their service need. Once the customer travels outside of our coverage area we can no longer assist them. We Do not provide towing nor is it included in our packaging.